SAMHIN has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. The following discloses our information collection and use practices for this website:


SAMHIN does not collect personally identifiable information about you other than what you choose to share.

SAMHIN does not share any of your personally identifiable information outside the organization.

You retain full control over the communication you receive from SAMHIN, e.g., email, newsletter, etc., and may opt to discontinue correspondence at any time.

SAMHIN uses generally accepted industry standards to protect the information submitted to us.

Personal Information we Collect and How we Collect it

The SAMHIN website does not collect any personally-identifiable information about our site visitors, other than information that visitors freely enter.

What we do collect, however, like most websites, is information that is automatically logged. Such information includes Internet protocol (IP) addresses, computer operating system, web browser type (Internet Explorer, Firefox, Chrome, etc.), Internet service provider, referring/exiting pages, date/time stamp, and clickstream data (e.g., which pages are visited, page load times, etc.). This data is stored indefinitely and analyzed to help us understand how our site is being used.

This information in and of itself is not sufficient to identify site visitors in any personal way. In the event that criminal behavior is suspected, however, SAMHIN may provide this information to law enforcement, who could potentially trace it back to you through your Internet service provider.

Optional Personal Information

If you are a mental health provider, you have the option of entering personally-identifiable information about yourself or giving us permission to enter this information on our website, including your name, phone number, email address, nature and address of your practice, and your picture should you choose to utilize our services. You may request the removal of your information at any time by contacting us at [email protected]. The information collected is for the purposes of the mental health provider search. This allows anyone looking for a provider to be able to search by selected criteria. Exception: provider email addresses are used for direct communications between SAMHIN and you and are not published for public view.

All visitors can provide optional personal information about themselves including:

  • Subscriptions: The newsletter subscription allows you to control all of the regular email communication you receive from SAMHIN. Here, you can opt-in or opt-out from receiving our e-newsletter.
  • Ask a Mental Health Expert Form: The Ask a Mental Health Expert form allows you to enter information to ask a confidential mental health question.
  • Volunteer Application: The Volunteer Application form allows you to enter information to apply to be a SAMHIN volunteer.

Donor Privacy
SAMHIN does not trade, share or, sell a donor’s personal information to third parties, nor do we send donor mailings on behalf of other organizations. This policy applies to all donors, online and offline.

If you make a donation online on our website, you are required to enter personal contact information and credit card information. We use this information to process your donation and send you a confirmation receipt. This information will not be sold or shared with outside parties.

Link Tracking
Links within email communications you receive from us, have a tracking ID. This enables us to measure how often certain links are clicked to gauge overall interest in the email campaign. We are primarily interested in the aggregate effectiveness of our various online efforts.

How we Use the Information we Collect

SAMHIN does not share any personally identifiable information about you with anyone outside of the organization. The information we collect is used internally to help us serve you better. You have the option to update, revise, or have deleted any personal information you have shared with SAMHIN by contacting us at [email protected].

General Announcements and Promotions
We will occasionally send you information on special events, news, or opportunities. Respecting your privacy, we present the option not to receive these types of communications.

If you subscribe to one of our e-newsletters, we will use your name and email address to send it to you. Respecting your privacy, we present the option to unsubscribe.

Ask a Mental Health Expert Form
If you submit a question on our Ask a Mental Health Expert Form, SAMHIN will read your question and forward it to one of our approved experts, who may be a volunteer or member of our Provider Network.

Volunteer Application
If you submit a volunteer application, SAMHIN will review the information and then contact you about your interest in volunteering.

What Information we Share and ith Whom

Personally-identifiable information that you provide SAMHIN will only be used internally by SAMHIN and may be shared among the organization.

In the course of advancing its mission, SAMHIN relies on certain trusted business partners to perform certain tasks, such as handling mass mailings, delivering e-communications, processing payments, etc. This involves transferring information about you in paper or electronic form. SAMHIN makes every effort to ensure the trustworthiness and best business practices of these partners. These agents and third parties are prohibited from using your personally identifiable information for any other purpose.

Legal Disclaimer: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and /or to comply with a judicial proceeding, court order, or legal process.

How we Protect the Information we Collect

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100 percent secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to this Privacy Statement

If we decide to change our privacy policy, we will post those changes on this page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.